AI Receptionist
Ava
Greets every inquiry, gathers the basics, and routes it to the right person.
What Ava is for
Ava is the first friendly voice of a busy office. She answers common questions from approved information, collects the details your team needs, and makes sure nothing slips through after hours.
What Ava could handle
- Answering frequent questions from approved office information
- Collecting name, contact details, and the reason for reaching out
- Sorting new inquiries from existing clients
- Letting people know what happens next and when to expect follow-up
Human handoff
Anything that needs judgment — advice, urgent matters, upset callers — goes straight to a person with the details already gathered.
Example conversation
Illustrative only — not a real customer or booking.
Caller: Hi, I was in a car accident last week. Do you handle that kind of case?
Ava: I'm sorry to hear that. I can take a few details so the right attorney can review it. May I have your name and the best number to reach you?
Caller: Sure — Marcus, 555-0142.
Ava: Thank you, Marcus. I've noted this for the team. Someone will follow up — I can't give legal advice, but I'll make sure your message gets to the right person.
Demo
Ava's live receptionist widget is on that page. Graytech's own audio check is still pending, so we haven't verified a spoken call ourselves.
Or try the written chat example A text chat for the fictional Hartwell Legal firm — optional.
Demo boundaries: no real bookings, quotes, or professional advice are given.
Want an agent shaped around your business?
Share what calls and questions you get most. Deborah will review it and follow up by email.
Request a Consultation